Complimentary Shipping

Every order ships complimentary and insured, with no minimum spend. We currently ship within the United States.

Each piece arrives in our signature Kastel packaging.

Pre-Orders

Pieces offered on pre-order, including The Mahjong Collection, ship within 4–6 weeks and are delivered in order of reservation.

All Sales Final

All sales are final. We are unable to accept returns or exchanges.

If you would like to see a piece before you decide, we would be delighted to arrange a private appointment, in person at our Wilmette atelier or virtually.

Lifetime Care

Every Maison Kastel piece is accompanied by lifetime care. To arrange care for your piece, write to us at mress@kasteljewelry.com.

Questions

For anything about an order or a piece, write to us at mress@kasteljewelry.com. We are always glad to help.